Page Views per Visit

Viewing the pages per visit allows companies to see how long it takes a customer to find what they are looking for. The example below shows the pages per visit on Google Analytics.



As shown in the screengrab above, the company’s branded paid search “generated much higher pages/session ratio (8.88) than paid search (4.61).” (Virgillito, 2016) This information is important for companies looking for improved engagement. Since their paid search did not perform as well as their branded paid search, the company could consider altering their paid search ads to improve them. They could take elements of the branded paid search and incorporate them into their paid search spots.

This information provides insight into what works best for certain companies who are looking to have a higher engagement. Since branded paid searches seem to work well for the company, they could invest more resources into their branded paid searches to further increase engagement.
This number could be bad for companies that are looking to get information to consumers in a more precise manner. Having a customer venture through eight pages before they find what they are looking for might mean that the website is too hard to navigate. Depending on the company’s goal, this number could either be great or be a sign that the website needs to be simplified. It really depends on the goal of each individual company.

This number is dependent on what the business wants out of their website. “Tracking the pages per visit number forces the site manager to think about reasons why the number is high or low and what steps should be taken to improve it.” (Bateman, n.d.)

My company tends to have a low number of pages per session, which is bad for us. The navigation of the website is difficult and makes it hard for anyone to find the information they’re looking for. They usually give up after two or three clicks because it isn’t worth it to keep searching. We often get emails that ask us about events that we’re having because they haven’t been able to find anything about it on our website. I stare at this website every day, so I tend to know that this information is only a few clicks away from the page they entered on. However, the data shows me that this isn’t always the case for our consumers. I am currently working on improving our navigation because of the information that was provided to me.

How to use this data really depends on what the company is looking for when they set up their website. The information provided shows the business the potential problems based on their needs. If the pages per visit are low and the company is looking for engagement, it shows that the content might need to change in order to promote more interaction. If the pages per visit are high but the company is looking for a clean and simple navigation, steps could be taken to minimize the pages per visit in order to get the consumer to the right place in less time.

References

Bateman, S. (n.d.). Pages Per Visit Overlooked and Vitally Important. [online] Promise Media. Available at: https://www.promisemedia.com/content-development/pages-per-visit-overlooked-and-vitally-important [Accessed 22 Jan. 2018].

Virgillito, D. (2016). How to Track User Engagement with Google Analytics. [online] Elegant Themes. Available at: https://www.elegantthemes.com/blog/tips-tricks/how-to-track-user-engagement-with-google-analytics [Accessed 22 Jan. 2018].

Comments

Popular posts from this blog

Clicky vs Google Analytics: The Great Debate

Social Media Use: When to have Multiple Channels

World Wide Walmart: A Look into the Industry Giant